Shipping & Returns

UK Shipping Services

We send all items out via Royal Mail Tracked 24, Royal Mail Special Delivery, Parcelforce Courier to the UK. We are proud of our speedy service and in our experience a lot of our customers will receive the item the very next day if they place the order before 15:00 (14:00 on a Friday). We have excellent feedback regarding the speed of our service and we are proud to maintain our high level of fast delivery all year round.

To UK Addresses:

The VAT amount of 20% will be automatically charged to all orders paid for and delivered within the UK.

Our Royal Mail Tracked 24 postage is charged based on the up to date Royal Mail pricing system to the UK, with an additional price when items unit size or weight have to be included. We usually use 1st Class or Special Delivery on items to ensure they arrive with your promptly. Every order is sent out via 1st Class post..

- Small Item: £1.99 - Large Letter Packets up to a certain size or weight send Royal Mail 1st Class
- Royal Mail Tracked 24: £3.99 - Smaller Packets up to a certain size or weight
- Royal Mail Tracked 24: £4.99 - Low to Medium Weights/Volumes - Packets upto approx. 0.5kg to 1kg
- Royal Mail Tracked 24: £5.99 - Medium to High Weights/Volumes - Large Packets upto approx. 1kg to 2kg
- Hermes/Parcelforce: £7.99 - High Weights/Volumes - Large Packets are sent out Courier such as Hermes or Parcelforce

- Age Verified/Extra Care: £7.99 - Orders containing knives or cleaning products with hazardous marking will have to be sent using a special service which costs more than regular postage. Knives are sent using Royal Mail Age Verified Service and Oils/Cleaning products using Parcelforce 24


- Royal Mail Special Delivery (UK Mainland): £8.99 - A Next Working Day Service (Excluding Highlands, Islands, Channel Islands & Northern Ireland)
Note: We are able to send orders via a Next Day Service if orders are confirmed before 15:30.

International Postage:

As of July 1st 2021 - Please acknowledge that we will no longer charge VAT on your order being delivered outside of the UK.
Your order will be sent via the courier service DDU (Delivery Duties Unpaid) so you will have to pay the Tax on import. The Courier Service will be in contact to make this payment when the order arrives in your country.
You will be prompted before the order is sent out to confirm that you still wish to proceed with the order, so PLEASE check your Alan Rhone Store Order Updates

Shipping Prices are now all quoted based on your location.
Upon finalising your order - Please Select "REQUEST QUOTE".
We will then be provided with the information needed to provide a quote for your order including shipping costs.

If you proceed to make payment for your goods only. We will then contact you with the additional shipping quote and payment method to your destination. If however, you do not wish to proceed with the order, we will cancel the order and process a full refund. We are not responsible for any fees made by your bank for currency conversion if this is the case. Always Request a Quote before making payment.

International Countries available for International Shipping:

Andorra, Australia, Austria, Belgium, Bulgaria, Canada, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, New Zealand, Norway, Poland, Portugal, Romania, Serbia, Slovakia, Slovenia, Spain*, Sweden, Switzerland, United Kingdom.

* Spain will currently not allow parts associated with firearms, such as scope mounts. The courier services prevent any orders being delivered under a certain description and customs tariff code as they are classed as "restricted items". We will contact you if your order is subject to this and unfortunately we will cancel your order and provide a full refund.

Remote Area Charges:

If your location is classed as a "Remote Area". If this is the case, there can be an additional charge to your shipping fee. This can vary so we will be in contact with you before the order is shipped. If this applies, you do have the option to cancel the order.

Large or Heavy Packages
Please note: Some items on our store have to be packed in large boxes to send. This makes the postage costs for International destinations more expensive. You will be notified regarding any problems with postage. This can result in the order being cancelled if postage is not viable, so we will contact you if this is the case.


Restrictions: We are currently unable to send any orders to certain destinations such as USA, South America, Africa and Asia due to our shipping insurance policies.
Spain will currently not allow parts associated with firearms, such as scope mounts. The courier services prevent any orders being delivered under a certain description and customs tariff code as they are classed as "restricted items". We will contact you if your order is subject to this and unfortunately we will cancel your order and provide a full refund.


Returns:

Every part we sell may be returned within 30 days for a refund of the part price. Arrange your return on the Web Site Contact Form, email us at Sales@alanrhone.com or telephone on +44 (0) 1978 66 00 01. Do not return without notifying us in advance.

If a part doesn't fit, don't try to "make it fit" and risk damaging the part, your gun, or yourself! We are not responsible for any costs exceeding the cost of the part, and we will not accept returns of parts that have been installed or modified.

To receive credit, a returned part must be complete and in its original, unmarked manufacturer's packaging. Returns may not be refundable if the part, or the manufacturer's box, is damaged while in transit to our warehouse.

Shipping charges are not refundable unless the return is due to our mistake. If you refuse delivery or the carrier returns a package because you provided an invalid address, the cost of return shipping will be deducted from your refund.

Our return address is:

Alan Rhone Ltd
6 Coed Aben Road
Wrexham Industrial Estate
Wrexham
LL13 9UH
United Kingdom

Telephone: +44 (0) 1978 66 00 01
Email: sales@alanrhone.com
1 x VFG Adaptor for US Rods 8-32 UNC (.22 and Over)1 x Krieghoff "K" Denim Cap - Navy2 x VFG Intensive Barrel Cleaning Felts for 7.5mm (Box of 500)2 x Krieghoff "K" Mesh Cap - Navy4 x Recknagel Standard Banded Swivel Ring [22620-....]4 x Contessa Picatinny Rail - Sauer 202 (0 MOA) Extended3 x Recknagel Sling Swivel Nut Screw (ø¸ 3.0mm) [20230-0022]1 x ERATAC UNI-Interface Picatinny Rail, 35mm [T0903-0008]2 x ERATAC Offset UNI-Interface for Aimpoint Sight [T0970-0000]3 x Recknagel Steel Stock Trap Door2 x Black Barrel Case (83cm Internal)3 x Chapman Precision Screwdriver Set 5575, 56 Piece - Master Set1 x Krieghoff Fine Leather Gun Case (K-80 Parcours)3 x Recknagel Super Express 2 Leaf Sight [15400-3036]1 x Krieghoff Premium ABS Case (K-80/K-20)1 x Chapman Precision Screwdriver Set 5859, 44 Piece (SAE & Metric)2 x ERATAC Bubble Level for Picatinny Rail [T0550-0000]3 x Krieghoff Pro Choke Box2 x Recknagel Folding Front Sight Bead Ivory [11240-3565]1 x Contessa QD Mount for ATN 4K Night Vision (Blaser)1 x Krieghoff K80 Speed Wrench for KTW Chokes2 x VFG Adaptor for VFG Rods (Spare)4 x Recknagel Barrel Banded Front Ramp [12530-....]3 x Chapman Precision Screwdriver Set 1000, 75 Piece - Mity Master1 x Recknagel Detachable Sling Swivel with Nut 25.4mm Loop, 8mm Stud1 x Contessa Picatinny Rail - Anschutz 54 (0 MOA)1 x Recknagel SECURA Sling Swivel - 25.4mm Wide - 8mm [22011-3000]1 x Krieghoff "K" Mesh Cap - Grey2 x VFG Adaptor for Parker Hale English Rods (over 7mm)1 x Krieghoff "K" Denim Cap - Grey1 x Contessa Picatinny Extended Rail - Blaser R8/R93 (0 MOA)1 x AimZonic Plus Camo Sound Moderator1 x Recknagel QD Sling Swivel Socket - Rotating, Flat [..-1010]3 x Anschütz Biathlon Harness1 x Contessa 30mm Rings for Simple Black - 10.0mm (X-High)1 x Bear Grylls Ultimate Pack with Multi-Tool1 x Krieghoff Front Sight Bead (Standard)1 x Krieghoff Factory Hanger Pin1 x ERATAC QD Sling Swivel - Loop Swivel [T0510-0001]1 x Recknagel QD Sling Swivel - Fixed Standard [23000-0000]2 x Krieghoff "K" Mesh Cap - Black1 x Contessa Picatinny Rail - Browning A Bolt 1 Long (0 MOA)1 x Krieghoff Sight Bead Blanking Screw1 x Contessa Picatinny Rail - Sako 75/85 Short (0 MOA) Adjustable1 x K-80 Stock Weight for Balance System1 x Chapman Precision Screwdriver Set 9800, 28 Piece (Metric)2 x Krieghoff "K" Logo Cap Grey & White2 x Jones Original Pad Adjuster1 x VFG Barrel Cleaning Felts for 6mm (Box of 50)1 x Contessa Satin Chromed Picatinny Rail - Howa Short (20 MOA)2 x Ex-Demo K-80 Steel 12b Hanger #83 x Jones Thru-the-Pad Adjuster1 x Ziegler Quick Release Mount for Blaser - 34mm Rings1 x Ziegler Quick Release Mount for Blaser - 1 inch Rings1 x Ex-Display Silva Ranger Compass2 x Gerber Descent - Folding Knife1 x Bear Grylls Paracord Fixed Blade1 x Silva Dine Duo Kit - Turquoise/White1 x Gerber GDC Hook Knife2 x Recknagel Fibre Optic Front Sight Bead 9.5mm [11024-4095]1 x Ex-Demo K-80 Steel 12b Choke Tube #3 (036)1 x Used Precision Fit Stock Spare Grip for Krieghoff K-80, Right-Hand (05)1 x Bauer Outdoor 10x25 Binoculars1 x Clearance Americase Cordura Case Cover (32x11x3")1 x Ziegler Quick Release Mount for Blaser - 30mm Rings (+3.5mm)1 x ERATAC Bubble Level [T0940-0002]1 x Krieghoff Shooter's Towel - Green1 x EX Demo - Gerber Steady Tool (Phone Tripod)1 x Schultz & Larsen T-Handle Wrench (Torx 20)1 x Silva Dine Duo Kit - Purple/White3 x Briley 12b Speed Wrench - For Krieghoff Factory Chokes1 x Ex-Demo K-80 Steel 12b Choke Tube #3 (037)6 x Jones Gun Nut Kit1 x Krieghoff "K" Bobble Beanie - Black1 x VFG Intensive Barrel Cleaning Felts for 4-4.5mm (Box of 100)2 x Ex-Display Gerber GDC Zip Hex2 x Krieghoff Shooter's Towel - Navy1 x Krieghoff "K" Bobble Beanie - Burgundy1 x EX Demo - Gerber Metolius Pocket Folder1 x Recknagel Weaver Bases - Krico 600/700/900/902 [.3006]3 x LED Lenser Car Charger2 x Clearance Americase Cordura Case Cover (37x12x4.5")1 x MSA Sordin - Hygiene Kit - Foam Seals1 x Gerber Bullrush Tactical Multi-Tool1 x WalkStool Spare Leg Joints1 x Recknagel Picatinny Rail Browning X Bolt Super S, Alu [..021P]1 x Contessa Quick Release Mount (Picatinny) for ATN X-Sight II1 x Recknagel SOB01 Silencer (Standard Thread)1 x Gerber Basic Fixed Blade Serrated1 x Krieghoff 12b Choke Wrench2 x Recknagel Weaver Bases - Beretta 501 S [57080-3026]1 x VFG 1 Piece Aluminium Cleaning Rod for .22 - 6.5mm, + Adaptor1 x ERATAC ACI Bubble Level [T0940-0000]2 x Recknagel Weaver Bases - Browning A-Bolt III [57080-302T]1 x Ebony & Brass 20 Bore Snap Caps1 x Contessa QD Mount for Blaser R8/R93 for Swarovski Rail1 x VFG Barrel Cleaning Felts for .22 (Box of 500)1 x Krieghoff Comb Wrench (T-Handle)1 x ERATAC Backup Front Sight for Picatinny, 1.35mm [T0543-0355]1 x Used Precision Fit Stock Spare Grip for Krieghoff K-80, Right-Hand (02)1 x Contessa QD Both Extended Picatinny Rails Mount for Blaser1 x Recknagel Weaver Bases - Heym SR 20 [57080-3060]2 x VFG Wipe Length Stopper & Guide - Shotgun1 x VFG Barrel Cleaning Felts for 8.5mm (Box of 50)1 x Krieghoff Shooter's Towel - Black1 x Chapman Precision Screwdriver Set 8955, 36 Piece (Metric)1 x AimZonic Compact Camo Sound Moderator1 x Garant TORX Screwdriver TORX10 (10 x 70)1 x HJB 6-24x50 Rifle Scope (Mil-Dot)1 x Recknagel Blank 12mm Eurorail - 150mm1 x ERATAC Backup Rear Sight for Picatinny [T0544-0355]1 x Contessa One Piece QD Picatinny Mount for Zeiss Rail1 x Used Precision Fit Stock Spare Grip for Krieghoff K-80, Right-Hand (03)1 x VFG Barrel Cleaning Felts for 9mm (Box of 500)1 x Contessa CZ 527 Euro Rail for Quick Release Mount1 x Recknagel Weaver Bases - Anschutz 1780 [57080-302B]1 x Recknagel 11mm Dovetail to Picatinny Rail Adaptor [..1011]1 x VFG Brass Adaptor for VFG Rod 4-4.5mm (Spare)1 x Garant TORX Screwdriver TORX15 (15 x 80)1 x Bauer HD 8x42 Binoculars1 x Recknagel Fibre Optic Front Sight Bead 8.5mm [11022-2585]1 x K-80 Forward Position Trigger - Titanium1 x Recknagel Weaver Bases - Browning A-Bolt I/II [57080-3020]1 x Bauer ED 8x42 Binoculars1 x VFG Barrel Cleaning Felts for 8mm (Box of 50)1 x Bear Grylls Ultra Compact Knife1 x VFG 1 Piece Steel Cleaning Rod for .22 - 6.5mm, with Adaptor1 x Gerber GDC Zip Blade1 x Bear Grylls Basic Survival Kit by Gerber1 x Krieghoff K-80 Sport Logo Cap Grey & White1 x Gerber Metolius Pocket Folder1 x Bear Grylls Scout Essentials Kit1 x Bear Grylls Pocket Tool1 x Grain Sealer by Trade Secret (50ml)1 x AA x 4 Camelion Plus Alkaline Batteries1 x Krieghoff Shell Bag1 x Bauer Outdoor 8x21 Binoculars1 x Teague Precision Choke Key1 x Used Precision Fit Stock Spare Grip for Perazzi MX, Left-Hand (13)1 x Contessa Satin Chromed Picatinny Rail - Howa Short (0 MOA)1 x Recknagel 11mm Dovetail Ring Mounts 30mm [42230-0500]2 x VFG Barrel Cleaning Felts for 4-4.5mm (Box of 500)1 x Recknagel Weaver/Picatinny Mounts for Swarovski Rail (Tri-Nut)1 x Bauer - One Piece Railmount 25.4mm (11mm High)1 x LED Lenser F1 Torch1 x Contessa Picatinny Rail - Sako 75/85 Short (20 MOA) Adjustable1 x Bauer - Aluminium 11mm Dovetail 30mm Rings (14mm High)1 x Black Leather Shell/Cartridge Pouch1 x Chamber Brush 20b2 x Schmierfix Grease by Liqui Moly1 x Clearance Krieghoff Classic Rifle Americase (With Cover)1 x Schultz & Larsen Professional Bipod by Spartan1 x Used Recknagel QD Rings for Picatinny - 34mm, 12.0mm BH [57534-1201]
Manufacturers
Useful Information