Terms & Conditions

Opening Hours

Our office hours are:
Monday: 09:00 - 17:00
Tuesday: 09:00 - 17:00
Wednesday: 09:00 - 17:00
Thursday: 09:00 - 17:00
Friday: 09:00 - 16:00
Saturday & Sunday: Closed

(Phone lines are closed from 12:30 to 13:00 each working day for an office break)
You can contact us via telephone between these times on +44 (0) 1978 66 00 01.

Payment Information

Our site can take payment in a secure and trusted method. Our Secure Payment Gateway, powered by Cardsave/WorldPay. This is a hosted payment system to take card payments and ensure payment is made with trusted security. All card details are encrypted on a secure online server and are never actually seen by anyone. This is what makes Cardsave/WorldPay the preferred choice in Payment Methods.

Payment Security

Due to our security policy, we can only deliver to the same address as the billing address. So your delivery address MUST match the address on your payment card. It is at our discretion whether we allow orders to be delivered to a different address other than the billing address.
If you do wish to have your order delivered to an alternative address, we can proceed with this providing the payment is via bank transfer.
The security measures above are to ensure the goods are in fact being ordered by the card holder themselves and not a fraudulent transaction. These are our specific measures to cut down on internet fraud and if you have any concerns, please contact us regarding the matter.




Multiple Payments on Bank Statement

When an order is placed, the transaction is first sent to the bank. The bank checks to see if the account has the necessary funds to complete the order. If the funds are present, the bank will remove them from the account and set them aside "pending" until the transaction is complete.

The transaction is then sent to the payment system (Worldpay). The payment system is responsible for checking if the credit card information inputted matches what the bank has on record. If the information does not match, the transaction will fail the check. If failed, the order is considered declined and a new order will need to be placed. After time, the bank system will return the "pending" back to the account automatically. This process can take between 5-20 business days depending on the type of bank.

Please understand we do not have any control over this and it is not to do with us or Worldpay holding any money, it is how bank accounts communicate with online transactions.


Quality of Service

We are always happy to talk to you about our products. We can discuss product details if you are unsure about anything and even take payment over the phone using our Cardsave/WorldPay Payment Gateway.

We offer a no questions asked return with our products, which means if you order something and you are not happy with it for some reason, you can send it straight back to us for a full refund.
1 x VFG Adaptor fits Tetra Cleaning Rods (8-32 Thread)2 x VFG Brass Adaptor for US Rods 8-32 UNC (.22 and Over)1 x VFG Adaptor fits Tipton Cleaning Rods (8-32 Thread)1 x VFG Adaptor for Parker Hale English Rods (up to 6.5mm)1 x VFG Adaptor for US Rods 7-32 UNC (.22 and Over)1 x VFG Brass Adaptor for VFG Rod 4-4.5mm (Spare)1 x VFG Adaptor for VFG Rods Brass1 x VFG Adaptor for VFG Rods (Spare)1 x VFG Adaptor for US Rods 8-32 UNC (.22 and Over)2 x Parker Hale Thread to 8-32 Thread Converter1 x VFG Adaptor fits J. Dewey Cleaning Rods (8-32 Thread)1 x VFG Adaptor fits Pro Shot Cleaning Rods (8-32 Thread)1 x VFG Adaptor for Parker Hale English Rods (over 7mm)1 x VFG Adaptor from M5 to 1/8" Aluminium2 x Krieghoff Navy Canvas Gun Slip1 x Black Barrel Case (83cm Internal)1 x Krieghoff HIVIZ Pro Sights1 x Krieghoff Spares Kit1 x Krieghoff K80 Speed Wrench for Factory Chokes1 x Krieghoff Trigger Screw1 x Contessa Picatinny Rail - Anschutz 54/64 (0 MOA)1 x VFG Magnetic Felt Clamps for Vices - 100mm1 x Krieghoff Premium ABS Case for Two Barrels (K-80/K-20)1 x VFG Magnetic Felt Clamps for Vices - 125mm2 x VFG Pull Through Match Pocket Set, for 4-4.5mm1 x Contessa Lightweight Alloy QD Picatinny Mount for Aimpoint1 x VFG Pull Through Pocket Set for .22 Upwards1 x AimZonic Plus Camo Sound Moderator1 x Krieghoff Premium ABS Case for Two Guns (K-80/K-20)1 x AimZonic Compact Camo Sound Moderator1 x VFG Wipe Length Stopper & Guide - Shotgun1 x VFG Magnetic Felt Clamps for Vices - 150mm1 x VFG Magnetic Felt Clamps for Vices - 80mm1 x Contessa Chromed Picatinny Rail - Sako 75/85 X-Short, Adjustable (20 MOA)1 x Chapman Precision Screwdriver Set 5859, 44 Piece (SAE & Metric)1 x Chapman Precision Screwdriver Set 8955, 36 Piece (Metric)1 x VFG 1 Piece Aluminium Cleaning Rod for 7mm and Over + Adaptor1 x VFG 3 Piece Aluminium Cleaning Rod for 7mm and Over, + Adaptor1 x VFG 1 Piece Steel Cleaning Rod for 7mm and Upwards, with Adaptor1 x VFG 1 Piece Steel Short Cleaning Rod with 4-4.5mm (.177) Adaptor1 x Chapman Precision Screwdriver Set 5575, 56 Piece - Master Set1 x Chapman Precision Screwdriver Set 1000, 75 Piece - Mity Master1 x VFG 3 Piece Aluminium Cleaning Rod for .22 - 6.5mm, + Adaptor1 x VFG 3 Piece Steel Cleaning Rod for .22 - 6.5mm, with Adaptor1 x VFG 1 Piece Steel Cleaning Rod for 4-4.5mm (.177), with Adaptor1 x VFG 1 Piece Steel Cleaning Rod for .22 - 6.5mm, with Adaptor1 x VFG 3 Piece Steel Cleaning Rod for 7mm and Upwards, with Adaptor1 x Teague Precision Choke Key1 x MSA Sordin - Supreme Pro X Earmuffs (with Foam Seals)1 x MSA Sordin - Hygiene Kit - Foam Seals1 x VFG Barrel Cleaning Felts for 4-4.5mm (Box of 500)1 x Recknagel Polyform Lever & Nut for Picatinny Mounts1 x Recknagel Picatinny Rail Bergara B14 Short, 20 MOA, Alu [.2012]1 x Recknagel SOB3D Silencer (Standard Thread)1 x VFG Barrel Cleaning Felts for .44 (Box of 250)1 x Recknagel SOB3D Silencer (ERA LOC)
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