Shipping & Returns

UK Shipping Services

We send all items out via Royal Mail Tracked 24, Royal Mail Special Delivery, Parcelforce Courier to the UK. We are proud of our speedy service and in our experience a lot of our customers will receive the item the very next day if they place the order before 15:00 (14:00 on a Friday). We have excellent feedback regarding the speed of our service and we are proud to maintain our high level of fast delivery all year round.

To UK Addresses:

The VAT amount of 20% will be automatically charged to all orders paid for and delivered within the UK.

Our Royal Mail Tracked 24 postage is charged based on the up to date Royal Mail pricing system to the UK, with an additional price when items unit size or weight have to be included. We usually use 1st Class or Special Delivery on items to ensure they arrive with your promptly. Every order is sent out via 1st Class post..

- Small Item: £1.99 - Large Letter Packets up to a certain size or weight send Royal Mail 1st Class
- Royal Mail Tracked 24: £3.99 - Smaller Packets up to a certain size or weight
- Royal Mail Tracked 24: £4.99 - Low to Medium Weights/Volumes - Packets upto approx. 0.5kg to 1kg
- Royal Mail Tracked 24: £5.99 - Medium to High Weights/Volumes - Large Packets upto approx. 1kg to 2kg
- Hermes/Parcelforce: £7.99 - High Weights/Volumes - Large Packets are sent out Courier such as Hermes or Parcelforce

- Age Verified/Extra Care: £7.99 - Orders containing knives or cleaning products with hazardous marking will have to be sent using a special service which costs more than regular postage. Knives are sent using Royal Mail Age Verified Service and Oils/Cleaning products using Parcelforce 24


- Royal Mail Special Delivery (UK Mainland): £8.99 - A Next Working Day Service (Excluding Highlands, Islands, Channel Islands & Northern Ireland)
Note: We are able to send orders via a Next Day Service if orders are confirmed before 15:30.

International Postage:

As of July 1st 2021 - Please acknowledge that we will no longer charge VAT on your order being delivered outside of the UK.
Your order will be sent via the courier service DDU (Delivery Duties Unpaid) so you will have to pay the Tax on import. The Courier Service will be in contact to make this payment when the order arrives in your country.
You will be prompted before the order is sent out to confirm that you still wish to proceed with the order, so PLEASE check your Alan Rhone Store Order Updates

Shipping Prices are now all quoted based on your location.
Upon finalising your order - Please Select "REQUEST QUOTE".
We will then be provided with the information needed to provide a quote for your order including shipping costs.

If you proceed to make payment for your goods only. We will then contact you with the additional shipping quote and payment method to your destination. If however, you do not wish to proceed with the order, we will cancel the order and process a full refund. We are not responsible for any fees made by your bank for currency conversion if this is the case. Always Request a Quote before making payment.

International Countries available for International Shipping:

Andorra, Australia, Austria, Belgium, Bulgaria, Canada, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, New Zealand, Norway, Poland, Portugal, Romania, Serbia, Slovakia, Slovenia, Spain*, Sweden, Switzerland, United Kingdom.

* Spain will currently not allow parts associated with firearms, such as scope mounts. The courier services prevent any orders being delivered under a certain description and customs tariff code as they are classed as "restricted items". We will contact you if your order is subject to this and unfortunately we will cancel your order and provide a full refund.

Remote Area Charges:

If your location is classed as a "Remote Area". If this is the case, there can be an additional charge to your shipping fee. This can vary so we will be in contact with you before the order is shipped. If this applies, you do have the option to cancel the order.

Large or Heavy Packages
Please note: Some items on our store have to be packed in large boxes to send. This makes the postage costs for International destinations more expensive. You will be notified regarding any problems with postage. This can result in the order being cancelled if postage is not viable, so we will contact you if this is the case.


Restrictions: We are currently unable to send any orders to certain destinations such as USA, South America, Africa and Asia due to our shipping insurance policies.
Spain will currently not allow parts associated with firearms, such as scope mounts. The courier services prevent any orders being delivered under a certain description and customs tariff code as they are classed as "restricted items". We will contact you if your order is subject to this and unfortunately we will cancel your order and provide a full refund.


Returns:

Every part we sell may be returned within 30 days for a refund of the part price. Arrange your return on the Web Site Contact Form, email us at Sales@alanrhone.com or telephone on +44 (0) 1978 66 00 01. Do not return without notifying us in advance.

If a part doesn't fit, don't try to "make it fit" and risk damaging the part, your gun, or yourself! We are not responsible for any costs exceeding the cost of the part, and we will not accept returns of parts that have been installed or modified.

To receive credit, a returned part must be complete and in its original, unmarked manufacturer's packaging. Returns may not be refundable if the part, or the manufacturer's box, is damaged while in transit to our warehouse.

Shipping charges are not refundable unless the return is due to our mistake. If you refuse delivery or the carrier returns a package because you provided an invalid address, the cost of return shipping will be deducted from your refund.

Our return address is:

Alan Rhone Ltd
6 Coed Aben Road
Wrexham Industrial Estate
Wrexham
LL13 9UH
United Kingdom

Telephone: +44 (0) 1978 66 00 01
Email: sales@alanrhone.com
3 x Briley 12b Speed Wrench - For Krieghoff Parcours Briley Chokes3 x Briley 12b Speed Wrench - For Krieghoff Factory Chokes2 x Krieghoff K-80 Sport Logo Cap Navy & Red1 x Ziegler Quick Release Mount for Blaser - 34mm Rings (+3.5mm)2 x Recknagel Standard Banded Swivel Ring [22620-....]2 x Recknagel Sling Swivel Nut Screw (ø¸ 3.0mm) [20230-0022]2 x AimZonic Plus Camo Sound Moderator3 x Krieghoff Premium ABS Case (K-80/K-20)1 x Bear Grylls Ultimate Pack with Multi-Tool2 x Anschütz Biathlon Harness2 x Krieghoff "K" Denim Cap - Navy2 x Krieghoff "K" Mesh Cap - Grey1 x Contessa Picatinny Rail - Anschutz 54 (0 MOA)3 x Krieghoff "K" Mesh Cap - Navy4 x Krieghoff Fine Leather Gun Case (K-80 Parcours)2 x Contessa Picatinny Extended Rail - Blaser R8/R93 (0 MOA)1 x Krieghoff "K" Denim Cap - Grey4 x Black Barrel Case (83cm Internal)4 x Recknagel Barrel Banded Front Ramp [12530-....]1 x Krieghoff "K" Mesh Cap - Black2 x Contessa Picatinny Rail - Sauer 202 (0 MOA) Extended6 x K-80 Stock Weight for Balance System2 x Krieghoff "K" Logo Cap Grey & White1 x Krieghoff K80 Speed Wrench for KTW Chokes3 x Recknagel Folding Front Sight Bead Ivory [11240-3565]1 x VFG Adaptor for VFG Rods (Spare)1 x VFG Intensive Barrel Cleaning Felts for 6.5mm (Box of 50)1 x VFG Adaptor for US Rods 8-32 UNC (.22 and Over)1 x Ziegler Quick Release Mount for Blaser - 40mm Rings5 x Jones Original Pad Adjuster2 x Briley 12b Speed Wrench - For Briley Spectrum Chokes1 x Ziegler Quick Release Mount for Blaser - 30mm Rings1 x Ziegler Quick Release Mount for Blaser - 1 inch Rings4 x K-80 Barrel Weight Balance System1 x Used Precision Fit Stock Spare Grip for Perazzi MX, Left-Hand (13)4 x Briley 20b Speed Wrench - For Krieghoff2 x Recknagel Detachable Sling Swivel 25.4mm Loop - 8mm Stud3 x Jones Gun Nut Kit1 x Ziegler Quick Release Mount for Blaser - 34mm Rings1 x VFG Intensive Barrel Cleaning Felts for 7.5mm (Box of 500)1 x ERATAC 34mm Ring with UNI-Interface [03680-5734]2 x Recknagel Detachable Magnum Sling Swivel 25.4mm Loop - 8mm Stud2 x Recknagel Detachable Sling Swivel with Nut 20mm Loop, 8mm Stud2 x Recknagel Steel Stock Trap Door2 x ERATAC Bubble Level [T0940-0002]1 x Ziegler Quick Release Mount for Blaser - 30mm Rings (+3.5mm)2 x VFG Adaptor for Parker Hale English Rods (over 7mm)2 x Jones Thru-the-Pad Adjuster2 x Recknagel Super Express 2 Leaf Sight [15400-3036]3 x Briley T Wrench for K-80 Parcours Briley Chokes1 x Krieghoff "K" Logo Cap Black & White1 x ERATAC Bubble Level for Picatinny Rail [T0550-0000]1 x Contessa QD Mount for ATN 4K Night Vision (Blaser)1 x VFG Intensive Barrel Cleaning Felts for 8.5mm (Box of 40)2 x Chapman Precision Screwdriver Set 5575, 56 Piece - Master Set1 x Krieghoff 2013 Badge (Collectors Badge)1 x Clearance Krieghoff Classic Rifle Americase (No Cover)1 x AG3 / 392A Alkaline Batteries (10 Pack)1 x ERATAC UNI-Interface Picatinny Rail, 35mm [T0903-0008]2 x Krieghoff Shell Bag1 x Chapman Precision Screwdriver Set 8955, 36 Piece (Metric)3 x Chapman Precision Screwdriver Set 5859, 44 Piece (SAE & Metric)2 x Krieghoff Sight Bead Blanking Screw2 x Chapman Precision Screwdriver Set 8900, 28 Piece (SAE)3 x Chapman Precision Screwdriver Set 9800, 28 Piece (Metric)1 x Krieghoff "K" Beanie - Oatmeal1 x VFG Intensive Barrel Cleaning Felts for 6mm (Box of 50)1 x Krieghoff Front Sight Bead (Standard)1 x Krieghoff "K" Beanie - Heather Navy1 x VFG Barrel Cleaning Felts for 9.3mm (Box of 40)1 x Krieghoff "K" Beanie - Plum1 x Krieghoff "K" Beanie - Royal1 x VFG Barrel Cleaning Felts for 6mm (Box of 50)1 x Krieghoff 2009 Badge (Collectors Badge)2 x Bauer HD Series 8x25 Binoculars1 x Krieghoff 2018 DTL Badge (Collectors Badge)1 x Krieghoff Brass Mid Sight Bead1 x Contessa Picatinny Rail - Sako 75/85 Short (0 MOA) Adjustable1 x Krieghoff Achievement Badge 100/3001 x Krieghoff 2015 Badge (Collectors Badge)1 x Krieghoff Factory Hanger Pin2 x VFG Barrel Cleaning Felts for 4-4.5mm (Box of 500)2 x Krieghoff Achievement Badge 25 Straight3 x VFG Brass Adaptor for US Rods 8-32 UNC (.22 and Over)1 x MSA Sordin - Supreme Pro X Earmuffs (with Foam Seals)1 x Contessa 30mm Rings for Simple Black - 10.0mm (X-High)1 x WalkStool Comfort 65 (65cm/26in)1 x Custom Rifles of Great Britain by Bruce Potts1 x Teague Precision Choke Key2 x Ebony & Brass Cleaning Rod2 x MSA Sordin - Hygiene Kit - Foam Seals1 x K-80 Forward Position Trigger - Steel1 x Walkstool Steady1 x Schultz & Larsen T-Handle Wrench (Torx 20)1 x Contessa Satin Chromed Picatinny Rail - Howa Short (20 MOA)1 x Recknagel Detachable Sling Swivel with Nut 25.4mm Loop, 8mm Stud2 x Ebony & Brass 20 Bore Snap Caps2 x Chamber Brush 20b1 x WalkStool Spare Leg Joints1 x Black Leather Shell/Cartridge Pouch1 x K-80 Forward Position Trigger - Gold Plated1 x AimZonic Compact Camo Sound Moderator2 x WalkStool Set of Spare Red Spring1 x K-80 Forward Position Trigger - Gold Titanium2 x K-80 Forward Position Trigger - Titanium1 x K-80 Forward Position Trigger - Black Titanium3 x Krieghoff Pro Choke Box1 x VFG Barrel Cleaning Felts for 7.5mm (Box of 500)1 x Ex-Demo Krieghoff K-20 1-Barrel Americase (No Cover)1 x VFG Intensive Barrel Cleaning Felts for 9mm (Box of 40)1 x Bauer Outdoor 8x21 Binoculars1 x Bauer Outdoor 10x25 Binoculars1 x ERATAC Offset UNI-Interface for Aimpoint Sight [T0970-0000]2 x Clearance Krieghoff Classic Rifle Americase (With Cover)1 x Ex-Demo K-80 Steel 12b Hanger #82 x Ex-Demo Krieghoff K-20 1-Barrel Americase (No Cover)1 x Krieghoff "K" Bobble Beanie - Royal Blue2 x Recknagel Picatinny Rail Browning A Bolt 3 Long, Alu [..012T]1 x Krieghoff "K" Bobble Beanie - Navy1 x VFG 3 Piece Aluminium Cleaning Rod for 7mm and Over, + Adaptor1 x Recknagel Replacement Polyform Lever [00088-5700]1 x ERATAC Backup Front Sight for Picatinny, 1.8mm [T0542-0355]1 x Used Precision Fit Stock Spare Grip for Krieghoff K-80, Right-Hand (02)1 x Recknagel Fibre Optic Front Sight Bead 9.5mm [11024-4095]1 x Silva Map Measurer (Mechanical)1 x Contessa Picatinny Rail - Sako 75/85 Short (10 MOA) Adjustable2 x Winchester 3" Folding Knife1 x Silva Dine Duo Kit - Purple/White2 x Krieghoff Shooter's Towel - Navy1 x LED Lenser F1 Torch1 x Gerber Paraframe II Fine Edge Knife1 x Precision Fit Stock Complete for Blaser F3 (LH)1 x Clearance Americase Cordura Case Cover (34.5x9x4.5")2 x Gerber Bullrush Tactical Multi-Tool1 x Silva Commute Bike Light - Green1 x ERATAC 30mm One Piece Extended Ring Mount (Lever)1 x Recknagel Safety for Mauser K98 [30100-5000]1 x ERATAC KeyMod Adaptor for HK Hook [T4500-0000]2 x Bauer - One Piece Railmount 25.4mm (11mm High)1 x LED Lenser Car Charger1 x ERATAC KeyMod Adaptor for Harris Bipod Adaptor [T4390-0007]1 x Contessa 30mm Steel 11mm Dovetail Rings, 16mm BH1 x VFG Intensive Barrel Cleaning Felts for .22 (Box of 500)3 x Schultz & Larsen Professional Bipod by Spartan1 x Ex-Demo K-80 Steel 12b Hanger #61 x Recknagel Detachable Sling Swivel 20mm Loop - 8mm Stud2 x VFG Barrel Cleaning Felts for 9mm (Box of 40)1 x Recknagel Weaver Bases - 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