Shipping & Returns

Regular Shipping Service

We send all items out via Royal Mail Tracked 24, Royal Mail Special Delivery, Parcelforce Courier or DPD Local Courier to the UK. We are proud of our speedy service and in our experience a lot of our customers will receive the item the very next day if they place the order before 15:00 (14:00 on a Friday). We have excellent feedback regarding the speed of our service and we are proud to maintain our high level of fast delivery all year round.

To UK Addresses:

The VAT amount of 20% will be automatically charged to all orders paid for and delivered within the UK.

Our Royal Mail Tracked 24 postage is charged based on the up to date Royal Mail pricing system to the UK, with an additional price when items unit size or weight have to be included. We usually use 1st Class or Special Delivery on items to ensure they arrive with your promptly. Every order is sent out via 1st Class post..

  • Small Item: £1.99 - Large Letter Packets up to a certain size or weight send Royal Mail 1st Class

  • Royal Mail Tracked 24: £3.99 - Smaller Packets up to a certain size or weight

  • Royal Mail Tracked 24: £4.99 - Low to Medium Weights/Volumes - Packets upto approx. 0.5kg to 1kg

  • Royal Mail Tracked 24: £5.99 - Medium to High Weights/Volumes - Large Packets upto approx. 1kg to 2kg

  • Hermes/Parcelforce: £7.99 - High Weights/Volumes - Large Packets are sent out Courier such as Hermes or Parcelforce



  • DPD Local / Royal Mail Special Delivery (UK Mainland): £8.50 - A Next Working Day Service (Excluding Highlands, Islands, Channel Islands & Northern Ireland)

  • Note: If we cannot schedule a DPD Next Day Courier Collection, we will re-book the order with Royal Mail Special Delivery to increase the chances of Next Day delivery. Orders for DPD Local have to be booked before 1pm on the day of the delivery. We will notify you with the delivery method.

    International Postage:

    As of July 1st 2021 - Please acknowledge that we will no longer charge VAT on your order being delivered outside of the UK.
    Your order will be sent via the courier service DDU (Delivery Duties Unpaid) so you will have to pay the Tax on import. The Courier Service will be in contact to make this payment when the order arrives in your country.
    You will be prompted before the order is sent out to confirm that you still wish to proceed with the order, so PLEASE check your Alan Rhone Store Order Updates

    Shipping Prices depend on the service you require. We only offer an Express Courier Service with DHL, FedEx, UPS or DPD, which is between 2-5 Days. This is based on a courier table rate which increases with very large or heavy order. This has been divided into Band 1 and Band 2 depending on courier charges.

    International Countries available for International Shipping:

    Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Georgia, Germany, Greece, Hungary, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, United Kingdom



    Remote Area Charges:

    If your location is classed as a "Remote Area". If this is the case, there can be an additional charge to your shipping fee. This can vary so we will be in contact with you before the order is shipped. If this applies, you do have the option to cancel the order.

    Large or Heavy Packages
    Please note: Some items on our store have to be packed in large boxes to send. This makes the postage costs for International destinations more expensive. You will be notified regarding any problems with postage. This can result in the order being cancelled if postage is not viable, so we will contact you if this is the case.


    Restrictions: We are currently unable to send any orders to certain destinations such as USA, South America, Africa and Asia due to our shipping insurance policies.

    We Ship to the Following Countries:

    Andorra, *Australia, Austria, Belgium, Bulgaria, *Canada, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, *Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, *New Zealand, *Norway, Poland, Portugal, Romania, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, United Kingdom.

    * For Orders to Australia, Canada, Iceland, New Zealand, Norway, please contact us for a quote. We require your shipping address and contact information for the courier quotation as shipping prices vary in different address codes. Email Us at sales@alanrhone.com for a quotation.


    Returns:

    You have the right to cancel your order within 14 days of your order. Please contact us before doing so. The customer must pay for the return postage unless agreed otherwise. If you could include a note with the return with your name and any details you have such as reasons for the return. The item must not be damaged or show signs of use by the customer. If it is not in resalable condition when it's returned you may be not be entitled to a full refund.

    Our return address is:

    Alan Rhone Ltd
    6 Coed Aben Road
    Wrexham Industrial Estate
    Wrexham
    LL13 9UH
    United Kingdom

    Telephone: +44 (0) 1978 66 00 01
    Email: sales@alanrhone.com
    5 x Schultz & Larsen Professional Bipod by Spartan4 x Contessa Picatinny Rail - Tikka T1 / T1X (10 MOA)2 x Clearance Americase Cordura Case Cover (34.5x12x5")1 x Krieghoff "K" Bobble Beanie - Green1 x Krieghoff Shell Bag1 x ERATAC Backup Rear Sight for Picatinny [T0544-0355]1 x ERATAC Bubble Level for Picatinny Rail [T0550-0000]1 x Krieghoff "K" Logo Cap Red & White3 x Contessa Picatinny Rail - Remington 700 Short Extended (0 MOA)2 x Krieghoff "K" Bobble Beanie - Royal Blue1 x ERATAC Offset UNI-Interface for Aimpoint Sight [T0970-0000]1 x Contessa Picatinny Rail - Sako S20 (20 MOA)2 x VFG Pull Through Match Pocket Set, for 4-4.5mm1 x VFG Barrel Cleaning Felts for .44 (Box of 30)1 x Contessa Picatinny Rail - Sako S20 (0 MOA)1 x Contessa Steel 11mm Dovetail Rings, 16mm BH2 x Krieghoff Sight Bead Blanking Screw2 x VFG Pull Through Pocket Set for .22 Upwards2 x Contessa Schultz & Larsen Euro Rail Base for Quick Release Mount2 x Clearance Americase Cordura Case Cover (32x11x3")1 x VFG Intensive Barrel Cleaning Felts for 7mm (Box of 500)1 x VFG Barrel Cleaning Felts for .22 (Box of 80)3 x Krieghoff Steel Middle Hanger (For Parcours)1 x Krieghoff "K" Bobble Beanie - Heather Grey1 x Krieghoff "K" Bobble Beanie - Burgundy3 x ERATAC Bubble Level [T0940-0002]2 x Chapman Precision Screwdriver Set 8955, 36 Piece (Metric)2 x Clearance Americase Cordura Case Cover (37x11x3.5")1 x Krieghoff "K" Bobble Beanie - Navy2 x VFG 3 Piece Aluminium Cleaning Rod for 7mm and Over, + Adaptor1 x Contessa Picatinny Rail - Sako S20 (0 MOA) - Extended1 x ERATAC UNI-Interface Picatinny Rail, 35mm [T0903-0008]1 x ERATAC Backup Front Sight for Picatinny, 1.35mm [T0543-0355]1 x VFG Barrel Cleaning Felts for .45 (Box of 30)1 x Krieghoff "K" Logo Cap Black & White1 x ERATAC 34mm Ring with UNI-Interface [03680-5734]2 x VFG 3 Piece Aluminium Cleaning Rod for .22 - 6.5mm, + Adaptor2 x Chapman Precision Screwdriver Set 5859, 44 Piece (SAE & Metric)1 x Bear Grylls Paracord Fixed Blade3 x VFG Complete Set for .1771 x Silva Dine Duo Kit - Purple/White1 x Contessa QD Mount for ATN 4K Night Vision (Blaser)1 x Black Barrel Case (83cm Internal)2 x Contessa Lightweight Alu Picatinny Rings - 40mm (8mm BH)2 x Chapman Precision Screwdriver Set 1000, 75 Piece - Mity Master1 x Bear Grylls Ultimate Pack with Multi-Tool1 x Krieghoff Premium ABS Case (K-80/K-20)2 x Krieghoff Elite Canvas Gun Slip1 x Krieghoff Fine Leather Gun Case (K-80 Parcours)1 x Krieghoff K80 KTW Pro Choke Wrench2 x Chapman Precision Screwdriver Set 5575, 56 Piece - Master Set1 x Krieghoff "K" Logo Cap Navy & Red1 x Contessa Picatinny Rail - Sako 75/85 Short (20 MOA)1 x Contessa Picatinny Rail - Sabatti Rover Short (0 MOA)1 x Contessa Quick Release Mount (Euro Rail) for ATN X-Sight II1 x Black Leather Shell/Cartridge Pouch1 x Contessa Picatinny Rail - Browning A Bolt 1 Short (0 MOA)1 x Recknagel Blank 12mm Eurorail - 150mm1 x Krieghoff K-80 Sport Logo Cap Black & Red1 x Contessa QD Rear Extended Picatinny Rail Mount for Blaser1 x Contessa QD Low Mount for Pulsar Night Vision (Euro Rail)1 x Contessa Picatinny Rail - CZ 550 Magnum (0 MOA)1 x Contessa 6mm Rib Blank Euro Rail Base for Quick Release Mount1 x Contessa Sako 75/85 Medium Euro Rail for Quick Release Mount1 x Contessa Browning BAR Euro Rail for Quick Release Mount1 x Chapman Precision Screwdriver Set 8900, 28 Piece (SAE)1 x VFG 1 Piece Aluminium Cleaning Rod for .22 - 6.5mm, + Adaptor1 x Contessa Remington 700 Short Euro Rail Base for QR Mount1 x Contessa Sako 75/85 Long Euro Rail for Quick Release Mount1 x VFG 1 Piece Steel Short Cleaning Rod with 4-4.5mm (.177) Adaptor1 x Contessa Anschutz 54 Euro Rail Base for Quick Release Mount1 x VFG Barrel Cleaning Felts for 6.5mm (Box of 500)1 x VFG Adaptor fits Pro Shot Cleaning Rods (8-32 Thread)1 x VFG 1 Piece Steel Cleaning Rod for 7mm and Upwards, with Adaptor1 x Contessa Merkel Helix Euro Rail for Quick Release Mount1 x Contessa Rizzini Euro Rail Base for Quick Release Mount1 x VFG 1 Piece Steel Cleaning Rod for 4-4.5mm (.177), with Adaptor1 x VFG 3 Piece Steel Cleaning Rod for .22 - 6.5mm, with Adaptor1 x Contessa Browning X-Bolt L Euro Rail Base for QR Mount1 x VFG Barrel Cleaning Felts for 8mm (Box of 500)1 x Chapman Precision Screwdriver Set 9800, 28 Piece (Metric)1 x VFG 1 Piece Aluminium Cleaning Rod for 7mm and Over + Adaptor1 x Contessa Sako 75/85 Short Euro Rail for Quick Release Mount1 x VFG Adaptor for US Rods 8-32 UNC (.22 and Over)1 x Contessa Sauer 202 Magnum Euro Rail Base for QR Mounts1 x VFG 1 Piece Steel Cleaning Rod for .22 - 6.5mm, with Adaptor1 x VFG 3 Piece Steel Cleaning Rod for 7mm and Upwards, with Adaptor1 x Contessa Winchester 70 L Euro Rail for QR Mount1 x Contessa Bettinsoli Euro Rail Base for Quick Release Mount1 x Contessa Browning European Euro Rail for Quick Release Mount1 x Contessa Tikka T3 Euro Rail Base for Quick Release Mount1 x Contessa Browning X-Bolt S Euro Rail Base for QR Mount1 x Contessa Quick Release Mount Base for Bolt Action (Base Only)
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    Recknagel Picatinny Rail Winchester Mod.70 Long, Alu [0124]
    Recknagel Picatinny Rail Winchester Mod.70 Long, Alu [0124]
    £57.00
    20% VAT incl.

    Fast service, thank you, received goods in two days!!.- The...