Terms & Conditions

Opening Hours

Our office hours are:
Monday: 09:00 - 17:00
Tuesday: 09:00 - 17:00
Wednesday: 09:00 - 17:00
Thursday: 09:00 - 17:00
Friday: 09:00 - 16:00
Saturday & Sunday: Closed

(Phone lines are closed from 12:30 to 13:00 each working day for an office break)
You can contact us via telephone between these times on +44 (0) 1978 66 00 01.

Payment Information

Our site can take payment in a secure and trusted method. Our Secure Payment Gateway, powered by Cardsave/WorldPay. This is a hosted payment system to take card payments and ensure payment is made with trusted security. All card details are encrypted on a secure online server and are never actually seen by anyone. This is what makes Cardsave/WorldPay the preferred choice in Payment Methods.

Payment Security

Due to our security policy, we can only deliver to the same address as the billing address. So your delivery address MUST match the address on your payment card. It is at our discretion whether we allow orders to be delivered to a different address other than the billing address.
If you do wish to have your order delivered to an alternative address, we can proceed with this providing the payment is via bank transfer.
The security measures above are to ensure the goods are in fact being ordered by the card holder themselves and not a fraudulent transaction. These are our specific measures to cut down on internet fraud and if you have any concerns, please contact us regarding the matter.




Multiple Payments on Bank Statement

When an order is placed, the transaction is first sent to the bank. The bank checks to see if the account has the necessary funds to complete the order. If the funds are present, the bank will remove them from the account and set them aside "pending" until the transaction is complete.

The transaction is then sent to the payment system (Worldpay). The payment system is responsible for checking if the credit card information inputted matches what the bank has on record. If the information does not match, the transaction will fail the check. If failed, the order is considered declined and a new order will need to be placed. After time, the bank system will return the "pending" back to the account automatically. This process can take between 5-20 business days depending on the type of bank.

Please understand we do not have any control over this and it is not to do with us or Worldpay holding any money, it is how bank accounts communicate with online transactions.


Quality of Service

We are always happy to talk to you about our products. We can discuss product details if you are unsure about anything and even take payment over the phone using our Cardsave/WorldPay Payment Gateway.

We offer a no questions asked return with our products, which means if you order something and you are not happy with it for some reason, you can send it straight back to us for a full refund.
1 x Krieghoff Brass Mid Sight Bead1 x Krieghoff Shell Bag1 x Gerber GDC Zip Blade1 x Jones Thru-the-Pad Adjuster2 x Krieghoff Navy Canvas Gun Slip1 x Chapman Precision Screwdriver Set 5575, 56 Piece - Master Set1 x VFG Barrel Cleaning Felts for 4-4.5mm (Box of 500)1 x Ex-Demo Teague Choke Tube, K-80 Parcours #3 (20)1 x Contessa Picatinny Rail - Tikka M690/M695 (0 MOA)1 x Ex-Demo Teague Choke Tube, K-80 Parcours #2+ (15)1 x Krieghoff Spares Kit2 x Contessa Picatinny Rail - Sauer 90 (0 MOA)1 x Contessa Picatinny Rail - Tikka M590/M595 (0 MOA)2 x Contessa Picatinny Rail - Remington 700 Long Extended (0 MOA)1 x Contessa QD Mount for HIK-Micro Panther (Picatinny)1 x Schultz & Larsen Take Down Rifle Case1 x Recknagel One Piece Tip-off Mounts for Zeiss Rail [57045-0110]1 x Contessa Picatinny Rail - Ruger American (0 MOA)2 x Contessa Picatinny Rail - Tikka M55 (0 MOA)1 x Krieghoff Trigger Screw1 x Recknagel Picatinny Bases - Schultz & Larsen1 x Krieghoff Extended Pillars for Adjustable Comb1 x Starkie Blue (A.K.A Smurf Poo)1 x Chapman Precision Screwdriver Set 8955, 36 Piece (Metric)1 x Bauer Outdoor 10x25 Binoculars1 x Clearance Americase Cordura Case Cover (32x11x3")1 x Chapman Precision Screwdriver Set 1000, 75 Piece - Mity Master2 x K-80 Stock Weight for Balance System1 x Krieghoff Safety Catch Locking Screw Wrench1 x Bauer Outdoor 8x21 Binoculars1 x Briley 12b Speed Wrench - For Briley Spectrum Chokes1 x Ziegler Quick Release Mount for Blaser - 30mm Rings (+3.5mm)1 x Krieghoff "K" Logo Cap Black & White1 x Krieghoff Choke Multi Wrench1 x Contessa Picatinny Rail - Sako S20 (0 MOA)1 x Briley T Wrench for K-80 Parcours Briley Chokes
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